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SERVICES

Applying evidenced based design methods to thoroughly understand the problem and work towards meaningful solutions

USER EXPERIENCE DESIGN

I develop detailed strategy documentation including personas, user journeys, competitive analysis, information architecture and user experience.  I identify strategic UX metrics and track and document progress.

USER RESEARCH

Drawing information out of testers and interview subjects without influencing their responses requires both rigor and creativity. I seek to make people comfortable as they share their experiences. 

PRODUCT & DATA VISUALIZATION

I present research and strategy in a visually concise and engaging way. Your data and users have stories to tell. I’m an experienced writer and designer intent on telling those stories with clarity.

SKILLS

USER TESTING

Experienced researcher including questionnaire design, surveys, interviews, and product testing 

ANALTYICS EXPERTISE

Advanced understanding of the Google Analytics platform & the ability to meaningfully interpret the data

PROTOTYPING

Skilled with various prototyping and design tools to develop appropriate assets at various levels of fidelity

VISUAL COMMUNICATION

Strong written and visual communication skills including extensive knowledge of Adobe Creative Suite 

CONTENT STRATEGY

Intent on delivering the right content to the right user at the right time

TEAM PLAYER

Experience collaborating with multi-disciplinary teams across all aspects of UX design methods

WORK

Research driven projects which explore issues in governance, community-building, healthcare and more

MASTER’S THESIS PROJECT: INCENTIVIZING VOLUNTEERISM AT PHILADELPHIA’S PARKS

Because the needs of Philadelphia’s parks far outstrip their resources, the Philadelphia Parks and Recreation...
  • public library in kensington, philadelphia

FREE LIBRARY OF PHILADELPHIA: EXPERT INTERVIEWS

In 2017, The Free Library of Philadelphia received a Laura Bush 21st Century Library grant to...

HANDWASHING STATIONS AT JEFFERSON HOSPITALS

Healthcare acquired infections represent a significant cost to patients and the hospitals who care for...

SOLO REAL ESTATE: BUILDING ENGAGEMENT

Solo Real Estate, a small, independent Philadelphia brokerage and property management company, attracts loyal and...

BUY NOTHING APP RESEARCH AND DESIGN

The Buy Nothing project began as an experiment in creating a hyper-local gift economy. To...

PAROLA: SAFETY JEWELRY PRODUCT DESIGN

Women aged 18-24 are at an elevated risk of experiencing sexual violence. For college students,...

CONTACT

EMAIL ME

For questions or ideas for how we can work together, I can be reached at:
design[at]tennysontippy.com

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